ISI uses the latest technology to secure your information when transmitted over the Internet. Encryption standards such as TLS and trusted certificates are used to protect your information when transferred between your computer and ISI.
In addition to the security features managed by ISI, here are some things you can do to protect your information:
Identity theft occurs when someone uses your personal information such as your Social Security number, account number or credit card number, without your permission, to commit fraud or other crimes. Protect yourself by:
Any consumer can request one free copy of his or her credit report every year. Reviewing your credit report can help you find out if someone has opened unauthorized financial accounts, or taken out unauthorized loans, in your name.
Contact the three major credit bureaus – Equifax (1-800-685-1111), Experian (1-888-397-3742) and Trans Union (1-800-916-8800) to request a copy.
Customer Support can be reached by email at [email protected] or by clicking on the help button in the ImmediatePay Application. In addition, do not hesitate to contact us immediately to report any of the following:
Lost or stolen Access ID, User Name or Password, Receipt of suspicious or fraudulent mail, email or websites related to ISI.
Managing your finances using a smartphone or tablet can be very convenient. However, you should consider these safety tips to protect your account information:
Be proactive in protecting your smartphone and/or tablet by installing anti-malware software on the device.
Consumer Information: Identity Theft
Consumer Action: Complaints
FDIC Consumer Protection
Federal Trade Commission: Identity Theft by Mobile Phone
Federal Trade Commission: Tips for Using Public WiFi Networks