We’re on a mission to financially impact
one million Americans by 2025
Immediate: A solution to employee turnover
In his former career, founder and CEO Matt Pierce kept running into a wall with attempts to solve the problem of high employee turnover rates. Pay raises were not even keeping employees from quitting their jobs.
The origin of Immediate is a solution to a business problem, but the heartbeat is much more than that. We’re on a mission to make a difference and break the cycles of debt, which is why we are the only earned wage access provider with access limitations to encourage responsible use.
The support specialist will provide product/services information and resolve any emerging problems that our customers face. In this role, the support specialist will help answer inbound tickets, take calls, and respond to chat by providing a quick and accurate response to the customer.
Our Commitment to Diversity
As we work towards our mission of improving the financial wellness of millions of Americans, it is imperative that we understand the many different ways Americans face financial stress and instability.
Our app users are diverse, and face unique financial challenges from their different lived experiences. We understand that in order for us to achieve our mission and thrive as an organization, we must reflect that diversity from within. We strive to build a team consisting of diverse backgrounds, races, genders, education levels, and skillsets, so that we may best serve each and every person within our community. We value diversity and believe it empowers innovation. Together, we are committed to building a diverse, inclusive culture as an equal-opportunity employer.