2021 Roadmap to a Transforming Workforce | Immediate

2021 Roadmap to a Transforming Workforce

Five steps to future-proof your company’s most vital asset now

The past year brought completely unexpected challenges to business in the form of the COVID-19 pandemic. A presidential election, economic uncertainty, and a drop in employment gains intensified the landscape.

A pronounced move over the past decade from a service economy to an experience economy reflects our changing culture and values. Customer experience is king, and the biggest tool in a business’ toolbox to impact customer experience is the employee experience. There’s concrete proof of this ROI – an Accenture study found that employers who provided a great employee experience outperformed the S&P 500 Index by 122%, and a Gallup study found that companies with highly engaged workforces outperform their peers by 147% in earnings per share.

As we enter a new year, it’s imperative that business leaders act to purposefully shape their employee experience; future-proofing their workforce – and their business – for the years to come.

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Featured resources

The unseen costs of financial stress in the workforce

Market Report

Finances are a common source of stress for many Americans—but do employers truly know how much this stress impacts the health and wellbeing of employees, as well as their company’s bottom line?

Pack Health

Customer Profile

Pack Health is a digital health company that’s helping solve chronic disease management. Its digital health coaching platform contains pathways for more than 25 chronic conditions, to help people live happier, healthier lives.