Immediate

California Privacy Statement and CCPA Notice

Immediate Solutions, Inc.
Last Updated: July 30th, 2024

California Residents

The following disclosures are made pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”) as well as other California privacy laws. These disclosures supplement any privacy notices we previously or contemporaneously provided to you, including any California-specific privacy notice provided to you if you are an employee of Immediate.

CCPA NOTICE

Right to Know

California residents have the right to be informed of the categories and specific pieces of personal information collected about them, including sensitive personal information, collected,  used, and disclosed, the categories of sources from which that information is collected, whether that information is sold or shared, the categories of third parties to whom that information has been disclosed, the business or commercial purposes for collecting and using each category of personal information, and the intended retention period for each category of personal information.  

The below chart reflects the categories of personal information we have collected from California residents during the past twelve months, the categories of sources from which the information was collected, the business or commercial purpose for which the information was collected, the categories of third parties to whom we disclosed that information, and our anticipated retention period for each category of information.

Personal Information Category set forth in Cal. Civ. Code § 1798.140
Source(s) of Personal Information Collection
Business or Commercial Purpose(s) for Collection/Use
Third Parties, Service Providers, and Contractors Receiving Personal Information Category
Retention Period

Personal identifiers, including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.

Directly from you; indirectly from you as you navigate or use our Site; data analytics providers;   internet or mobile service providers; your employer; your employer’s payroll and HR system providers; mobile device manufacturers.

Provide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; advertise or market to you; perform analytics.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; mobile application platforms; tag management systems; technology providers; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer. For non-enrolled users, 60 days after information provided if do not enroll.

California Customer Records Personal Information (Cal. Civ. Code § 1798.80(e), including name, signature, physical characteristics or description, address, telephone number, education, employment, employment history, etc.

Directly from you; your employer; and your employer’s payroll and HR system providers.

Provide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; advertise or market to you; perform analytics.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; mobile application platforms; tag management systems; technology providers; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Characteristics of protected classifications under California or federal law.

Directly from you; indirectly from you as you navigate or use our Site; data analytics providers;      your employer; and your employer’s payroll and HR system providers.

Provide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; advertise or market to you; meet our legal obligations; perform analytics.

Affiliates; your employer; your employer’s payroll and HR system providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; tag management systems; technology providers; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Directly from you; indirectly from you as you navigate or use our Site; data analytics providers;   internet or mobile service providers; your employer, your employer’s payroll and HR system providers; mobile device manufacturers.

Provide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; advertise or market to you; meet our legal obligations; maintain transaction records; perform analytics.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; social networks; advertising networks; mobile application platforms; tag management systems; technology providers; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Biometric information.

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information about individual interactions with an Internet website, application, or advertisement.

Indirectly from you as you navigate or use our Site; data analytics providers;   internet or mobile service providers.

Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; verify, maintain, improve, upgrade, or enhance a service or device that is owned or controlled by us; identify and repair errors; perform analytics.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; social networks; advertising networks; mobile application platforms; tag management systems; technology providers; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

Barring any legally required additional retention period, up to one year.

Geolocation data

Indirectly from you; devices you use to access our Site; data analytics providers;      internet or mobile service providers.

Protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; advertise or market to you.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; social networks; advertising networks; mobile application platforms; tag management systems; technology providers; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

Barring any legally required additional retention period, up to one year.

Sensory data including audio, electronic, visual, thermal, olfactory, or similar information.

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Professional or employment-related information.

Directly from you; indirectly from you as you navigate or use our Site; data analytics providers;   your employer, your employer’s payroll and HR system providers.

Provide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; advertise or market to you; perform analytics.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; mobile application platforms; tag management systems; technology providers; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Non-public education information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99)

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Indirectly from you; devices you use to access our Site; data analytics providers; social networks; advertising networks; internet or mobile service providers.

Advertise or market to you; perform analytics; maintain, improve, upgrade, or enhance a product or service.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; social networks; advertising networks; mobile application platforms; tag management systems; development platforms; financial services providers; account validation and authentication providers; and photo and video sharing platforms.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Sensitive Personal Information Category as set forth in Cal. Civ. Code § 1798.140

Sources from which Information was Collected

Purposes for Collection; Use

Third Parties, Service Providers, and Contractors Receiving Personal Information

Retention Period

Social security number, driver’s license number, state identification card, or passport number.

Directly from you; your employer; your employer’s payroll and HR system providers.

Purposes for Collection; UseProvide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors.

Your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; financial services providers; and account validation and authentication providers.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Account access credentials (user names, account numbers, or card numbers combined with required access code, security code or password to access an account).

Directly from you; indirectly from you as you navigate or use our Site; internet or mobile service providers.

Provide you with our Site; provide you with products and services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors.

Affiliates; your employer; your employer’s payroll and HR system providers; time tracking software providers; customer service software providers; payment processors; data analytics providers; customer relationship management platforms; customer engagement platforms; mobile application platforms; technology providers; development platforms; financial services providers; and account validation and authentication providers.

The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or seven years post-relationship, whichever is longer.

Precise geolocation (location within a geographical area of a circle with a radius of 1850 feet or less).

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Racial or ethnic origin

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Religious or philosophical beliefs

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Union membership

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Genetic Data

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Mail, email, or text messages where the content is not directed to us.

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Unique identifying biometric information

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Personal information collected and analyzed concerning health.

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Personal information collected and analyzed concerning sex life, or sexual orientation.

We do not collect.

Not applicable.

Not applicable.

Not applicable.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not collect or process sensitive personal information for the purpose of inferring characteristics about consumers. We also do not disclose sensitive personal information for purposes other than those specified in section 7027(m) of the CCPA regulations promulgated by the California Privacy Protection Agency. Therefore, we do not offer consumers the option to limit the use of their sensitive Personal Information.

Right to Opt Out of Sharing for Cross-Context Behavioral Advertising

  • In the past twelve months, we have not used data about your activities on our online properties to serve you ads on online properties owned or controlled by third parties. In the past twelve months, we have provided the following categories of information to affiliates, your employer, your employer’s payroll and HR system providers, time tracking software providers, customer service software providers, payment processors, data analytics providers, customer relationship management platforms, social networks, advertising networks, mobile application platforms, tag management systems, technology providers, development platforms, financial services providers, account validation and authentication providers, and photo and video sharing platforms for this purpose:
  • Personal identifiers, such as unique personal identifier, online identifier, internet protocol address, device information and identifiers, and unique advertising identifiers and cookies; Internet and other electronic network activity information; geolocation information; inference data; characteristics of protected classifications under California or federal law; professional or employment-related information; and commercial information.

If you would like to opt out of this sharing, you may exercise your right by modifying your cookie settings or you may do so in a frictionless manner by activating the Global Privacy Control (“GPC”) opt out preference signal to opt out of disclosures of your personal information through the browser you are using. To learn more about the GPC, click here.

Right to Opt Out of Sale

While we do not sell personal information in exchange for monetary consideration, we do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA. The CCPA broadly defines “sale” in a way that may include activities such as the delivery of targeted advertising on websites or allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior. In the past twelve months, we have provided the following categories of information to affiliates, your employer, your employer’s payroll and HR system providers, time tracking software providers, customer service software providers, payment processors, data analytics providers, customer relationship management platforms, social networks, advertising networks, mobile application platforms, tag management systems, technology providers, development platforms, financial services providers, account validation and authentication providers, and photo and video sharing platforms in ways that could be considered a “sale” under California law:

  • Personal identifiers, such as unique personal identifier, online identifier, internet protocol address, device information and identifiers, and unique advertising identifiers and cookies; Internet and other electronic network activity information; geolocation information; inference data; characteristics of protected classifications under California or federal law; professional or employment-related information; and commercial information.

We disclosed these categories of information to these third parties in order to market and advertise our products and services; perform analytics; and to maintain, improve, upgrade, or enhance our products or services.

We have no actual knowledge of selling the personal information or the sensitive personal information or minors under 16 years of age.

California residents have the right to opt out of the “sale” of their personal or sensitive personal information.

If you would like to opt out of such disclosures, you may exercise your right by modifying your cookie settings, or, you may do so in a frictionless manner by activating the Global Privacy Control (“GPC”) opt out preference signal to opt out of disclosures of your personal information through the browser you are using. To learn more about the GPC, click here.

Right to Delete Personal Information

You have the right to request the deletion of your personal information, subject to certain exceptions as provided by law.

Right to Correct Inaccurate Personal Information

You have the right to request the correction of any inaccurate personal information that we maintain about you.

Right to Access

You have the right to request the categories and specific pieces of personal information we have collected about you.

Right of Non-Retaliation and Non-Discrimination

You have the right to exercise the privacy rights conferred to you under the CCPA without receiving retaliatory or discriminatory treatment. Immediate does not retaliate or discriminate against you for exercising the privacy rights conferred to you under the CCPA.

Exercising Your Rights

To exercise your rights, you may contact us via phone at 1-888-907-9764 or via email at: [email protected]. Requesters will need to provide us with personal information in order to verify their identity and residency, including name, email address, and state of residence. We will compare the information you provide with our internal records. The personal information that we use to verify identity and residency will not be used for any other purpose.

You may authorize an agent to submit a request on your behalf if you provide the authorized agent with written permission signed by you. Immediate may require you to verify your identity directly with us and confirm that you provided the authorized agent with permission to submit a request on your behalf.

CALIFORNIA SHINE THE LIGHT LAW

Separate from the CCPA, California’s “Shine the Light” law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure.

If you have any questions regarding this policy, you may contact us at [email protected].

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Contact Information

If you have remaining questions or concerns about our privacy practices, contact us at: [email protected] or 1-888-907-9764.